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Restaurant Supervisor

  • The Shepherdoo Restaurant and Lounge, Entrance-Forecourt, Centro Mall No 8,, Jalan Batu Tiga Lama, Klang, 41300, Selangor, Malaysia
  • Restaurants

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Operation Hour : 11.00am – 11.30pm 

  • 1st shift : 11.00am - 8.00pm
  • 2nd shift : 2.30pm - 11.30pm

 Requirements


  • Great attitude & energetic with good interpersonal skills
  • Ability to adapt and learn quickly
  • Attention to details
  • Self-driven, motivated during peak periods
  • Ability to perform different task and duties within the outlet
  • Ability to work under pressure and maintain a calm demeanor during periods of high volume or unusual events to maintain operating standard of the outlet.


 Responsibilities

  • Responsible for assigning shifts and assisting in overall management.
  • Supervise and coordinate assigned shift; pre-meal meeting conducted with staff daily.
  • Assist in overall supervision of the department.
  • Check staff punctuality.
  • Communicate with guests and receive feedback.
  • Observe, teach, and correct staff’s service.
  • Examine food preparation.
  • Examine beverage presentation.
  • Handle any guest comments and complaints. Ensure guest satisfaction.
  • Monitor timing of guest experience.
  • Spot check liquor pars.
  • Follow up on established training steps.
  • Insure that the Opening and Closing procedures are completed.
  • Preparing daily operation report.


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