Internship for Customer Service Representative

  • Desa Petaling, 5-0-2, Block A, Jalan 2/125E, Megan Salak Par, Kuala Lumpur, 57100, Wilayah Persekutuan Kuala Lumpur, Malaysia
  • Sales

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Job Duties :

  • Attend to walk in customers/enquiries over the phone/email
  • Attracts potential customers by answering service questions
  • Open new customer accounts/merchants
  • Maintains customer records by updating account information.
  • Resolves customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problems; expediting correction or adjustment; following up to ensure resolution.
  • Contributes to team effort by accomplishing related results as needed.


Skills :

Good customer service, product knowledge, customer focus, problem solving, market knowledge, documentation skills, good listening skills, good phone skills, resolving conflict, analyzing information , multi-tasking, etc.


Attend to walk in customers/phone calls/emails/etc.


Good remuneration package for the successful candidates.

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