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  • Be part of a fast-growing ecommerce startup
  • Make impactful changes to ecommerce space
  • Endless learning and growth opportunities


  • At least 2 years of working experience in the related field is required for this position.


What you’ll be working on :

  • Assist customers using social media websites, online tools, email and phone that link with AVANA platform

  • Follow up frequently with customers throughout the life of their complaint resolution.

  • Ability to write, think and work quickly without losing focus.

  • Develop a friendly rapport with customers in 140 characters or less.

  • Speaking up and asking questions on a regular basis.

  • Work in conjunction with staff to accomplished objective.

  • Effective management of time and documents.

  • Works with other team (Graphic, Sales, Partnership) to develop social media timelines coinciding with new product releases, ad campaigns, or other brand messages.

  • Manage workshop with the end goal to get them to subscribe.


  • Medical
  • Parking

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