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Waiter/Waitress

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We are a leading authentic Malay cuisine restaurant that focuses on promoting Malaysian traditional culture to a global audience, strategically located within a short-stroll from the iconic Petronas Twin Tower. Our customers come from very diverse background and industries eg government ministries, GLCs, domestic and multinational corporations, NGOs, private individuals and tourists alike. Songket Restaurant specialises in catering to any events and functions like company annual dinner, media event, product launches, business-cum-dinner meetings, weddings, birthdays, anniversaries etc.

 Requirements

  • Candidate must possess at least a Primary/Secondary School/SPM/"O" Level, Diploma, Advanced/Higher/Graduate Diploma, any field.
  • Proven work experience as a waiter or waitress
  • Preferably Non-Executives specializing in Food/Beverage/Restaurant Service or equivalent.
  • Active listening and effective communication competencies
  • Good physical condition
  • Well-versed in spoken/written English and Malay
  • Disciplined and organised
  • Well-groomed and pleasant personality

 Responsibilities

  • Greets guests and presents menu.
  • Performing basic cleaning tasks as needed or directed by supervisor.
  • Communicate to the guest and provide assistance with their queries.
  • Server food and beverage to the guest as per the course of order.
  • Check products for quality and correct any problems that keep them from enjoying their meal/drink
  • Observes guests and ensure their satisfaction with the food and service.
  • Promptly respond to guest with any additional request.
  • Help other areas of the restaurant such as answering telephones and completing financial transactions.

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