Our company has developed a mobile application for users which is a platform that creates the opportunity to improve the community's living quality. We create a simple platform to connect business and people to millions of people who are ready to help complete tasks, jobs and errands.
Short Description
Gender:
No Preference
Language:
English, Bahasa Malaysia, Mandarin
Education:
No Limit
Nationality:
No Limit
Specific Courses:
Any Courses
Specific Skills:
Any Skills
Company Details
I TASK SDN BHD
Reveal Once Hired by Employer
Reveal Once Hired by Employer
Reveal Once Hired by Employer
Reveal Once Hired by Employer
Requirements
No work experience required
Effectively Bilingual in both English and Chinese
Comfortable with start-up environment
Organized, meticulous and resourceful
Excellent Customer Service skills
Ability to manage multiple priorities and respond in a timely manner to request
Ability to communicate at all levels with internal/external clients by phone and email
Flexible schedule - weekdays; ability to work on Saturdays is a plus
Responsibilities
Ensuring that platform listings adhere to our marketplace quality guidelines
Making sure all users enquiries are closed on time and help resolve complicated users complaints
Provide technical support including help with new installations / app download
Inform users of current promotions while identifying opportunities to improve user experience and propose solutions
Conducting root cause analysis and propose solutions for new enquiries/issues that that may rise. Communicates any problems or issues to management for resolution
Assist in creating streamlined processes and documentation to communicate platform updates and collect users feedback
Requirements
No work experience required
Effectively Bilingual in both English and Chinese
Comfortable with start-up environment
Organized, meticulous and resourceful
Excellent Customer Service skills
Ability to manage multiple priorities and respond in a timely manner to request
Ability to communicate at all levels with internal/external clients by phone and email
Flexible schedule - weekdays; ability to work on Saturdays is a plus
Responsibilities
Ensuring that platform listings adhere to our marketplace quality guidelines
Making sure all users enquiries are closed on time and help resolve complicated users complaints
Provide technical support including help with new installations / app download
Inform users of current promotions while identifying opportunities to improve user experience and propose solutions
Conducting root cause analysis and propose solutions for new enquiries/issues that that may rise. Communicates any problems or issues to management for resolution
Assist in creating streamlined processes and documentation to communicate platform updates and collect users feedback
Why Join Us
Bookmark 
Send Resume
Requirements
Responsibilities
Responsibilities
