Candidate must be an undergraduate in related fields
Good communication
skill
Required language(s): Bahasa Malaysia, Chinese, English
Responsibilities
Proficiently handle interactions with hotel guests.
Deal with customers’ complaints, when necessary.
Make sure the rooms‘ hygiene are up to standard.
Understand thoroughly all hotel room categories, room rates, packages, promotions and other general product knowledge necessary to perform daily duties
Ensure accurate and efficient running of reception including check in/out procedure
Requirements
Candidate must be an undergraduate in related fields
Good communication
skill
Required language(s): Bahasa Malaysia, Chinese, English
Responsibilities
Proficiently handle interactions with hotel guests.
Deal with customers’ complaints, when necessary.
Make sure the rooms‘ hygiene are up to standard.
Understand thoroughly all hotel room categories, room rates, packages, promotions and other general product knowledge necessary to perform daily duties
Ensure accurate and efficient running of reception including check in/out procedure