Requirements
·
Must possess at least a Diploma preferably in Business Studies/
Administration/ Management
or equivalent
·
At least 1 year of working experience, preferable
specializing in Customer Service or Call Centre
·
Able to speak
in Cantonese is compulsory
·
Able to read
and write in English and Chinese
·
Open to work on some weekends and holidays
Responsibilities
Responsibilities for this position may include but are not limited to:
· General Inquiries: Handles inquiries via phone, email or fax for fuel card, fuel order/ changes
and promotion programs
· Card Functions: Handles day to day inquiries and maintenance on card accounts, account
balances, transaction details, pricing and billing statements
· Fuel Order: Serves as the primary point of contact for customers on orders. Processes fuel
orders for service stations and customers. Liaises with respective Business Consultants and
Terminal for updates or changes in the orders
· Complaints Handling: Handles customers' complaints via call, email or fax
Benefits
Benefits: EPF, SOCSO, Annual Leaves, Medical Leaves,
Insurance, Medical claims.
Additional allowances & performance bonus after 1
year working.
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Responsibilities
Benefits
