Customer Relation Assistant

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We are an expanding IT based company in the center of Kuala Lumpur. Our colleagues are young and enthusiastic fun-filled life loving people and we believe in the saying "work-life balance"

 Requirements

  • Female only.
  • Fresh grad
  • Well versed in english and chinese ( both oral & written)
  • Translator for both english to mandarin/ chinese and vice versa

 Responsibilities

  • Aliasing and tending to members questions on computer. Must be sharp and quick-witted in identifying issues regarding software issues.To be able to educate users on ways to use the interface in a proper manner.
  • At the same time, working closely hand-in hand with superior to counterforth errors and issues whenever neccessary and improvising software and website functions
  • must be able to fully digest and understand terms and conditions of projects THOROUGHLY – then being able to translate and compose and write into both languages (english and mandarin).
  • All the while being able to handle and answer/reply questions given by members AT ALL TIMES in a sharp and quick response.

 Benefits

  • Medical/ Insurance (upon confirmation)
  • Allowance (upon confirmation)

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