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Operations Engineer

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 Requirements

Minimum Qualifications

  • Degree in technical field or commensurate experience.
  • Fresh graduate are encouraged to apply.
  • Ability to setup the server, VM, OS and deploy the software and database to customer sites.
  • Ability to communicate with customers to diagnose and resolve technical issues.

Preferred Qualifications

  • Experience working in Unix/Linux environments.
  • Experience with scripting and programming e.g. Python, Perl, Shell scripting.
  • Experience with hypervisor e.g. VMware, Oracle VM.
  • Experience with networking e.g. routers, switches, firewall, tunnelling, VPN.
  • Experience with database e.g. PostgreSQL, MongoDB, InfluxDB.
  • Experience with Wi-Fi technology e.g. Captive Portal, RADIUS, Policy Control, AP, topology.
  • Experience with NMS and IoT technologies.
  • Excellent communication skills.
  • Willing to travel.

 Responsibilities

  • Perform server and system installation, integration, maintenance and support.
  • Deploy, upgrade and perform test on projects.
  • Interface with customers to understand issues, provide workaround or solutions and ensure issues are resolved timely.
  • Understand, debug and fix hardware, network, OS and software related issues.
  • Work as a team to provide 24x7 support.

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